Privacy policy

Website browsing statistics. 
The data processor constantly updates the information on the website. In order to identify the type of information that is most relevant to you and the channel for finding out this information, the data processor uses the Google Analytics tool, which allows recording and analyzing how visitors use the website.

The server that hosts the Finora Bank website can record the requests you make to your server (the web address you open, the browser and device you use, IP address, access time). This data is used only for technical purposes – to ensure the proper functioning and security of the website and to investigate possible security incidents.

If you consent to data processing or provide contact information in another way, the data processor has the right to send notifications, newsletters and legal notices that may be of interest to you.

Creating a profile.
The data processor may use statistical data of website visitors to analyze related trends and demographics, but Finora Capital does not create individual profiles of visitors.

Access to data.
The statistical data of website visitors can be accessed by Finora Bank’s marketing and IT departments, including cooperation partners who provide the data processor with the website’s internal management tools or host the website, who are responsible for analyzing and supplementing the website’s data.

The Google Analytics tool is provided by Google Inc (a United States company), which has access to the statistical data collected by this tool. Google Inc has joined the EU and US Privacy Shield list of principles of the EU and US Privacy Shield data protection framework, which ensures that what is offered meets the privacy standards required by the European Union. The service provider is also subject to contractual obligations aimed at ensuring privacy, which can be found here.

Data retention period.
Finora Bank uses the collected statistical data for analyzes for up to three years.

The rights of the consumer and the resolution of his complaint.
You can contact Finora Bank via e-mail [email protected] or phone +370 695 37797. The customer has the right to request access to his personal data, its correction, deletion or withdrawal of consent, if applicable. If, in the opinion of the customer, his right to privacy has been violated, it is possible to send a complaint with the corresponding content to the Processor’s general email or phone number, which will be resolved within 10 working days.