Operational Specialist

What will you be doing?

Banking Product Operations

• Ensure smooth operational support for corporate banking products: factoring, loans, leasing, and guarantees .
• Support daily operations and process improvements related to private customer deposits , especially those collected via RAISIN or similar platforms.

Core Banking System Configuration

• Configure and maintain products in the Core Banking System (experience with Probanx is a strong advantage).
• Configure and maintain factoring product flows in Microsoft Dynamics 365 Business Central
• Participate in testing and roll-out of new product setups and system changes.

Payment Processing & Support

• Oversee SEPA payment operations , including integration of payment flows with loan, factoring, and leasing disbursements.

Error & Incident Handling

• Investigate operational incidents and errors, identify root causes, and ensure timely resolution.
• Collaborate closely with internal departments to resolve cross-functional issues efficiently.

Operational Excellence & Controls

• Maintain high standards of accuracy, control, and compliance in daily operations.
• Continuously review processes and propose improvements to increase efficiency and reduce operational risk.

Cross-Team Collaboration

• Support Credit, Sales, Finance, Compliance, and AML/KYC teams with operational expertise.
• Contribute to internal training and knowledge sharing related to factoring and product operations.
• Act as the go-to person for product and system-related clarifications.

What will help you succeed?

Experience & Expertise

• Minimum 2 years of experience as an Operations Specialist or in a similar role within banking or fintech , with a strong focus on factoring operations.
• Solid understanding of corporate banking products: factoring, loans, leasing, guarantees.

Technical Skills

• Hands-on experience with Microsoft Dynamics 365 Business Central (NAV) and Probanx Solutions or similar core banking systems.
• Experience with system configuration, data input, and testing in banking platforms.

Analytical & Communication Skills

• Strong problem-solving mindset and ability to analyze complex operational issues.
• Excellent written and verbal communication skills in English and Estonian.
• Detail-oriented and methodical approach to tracking and documenting incidents and solutions.

Soft Skills & Culture Fit

• Proactive, structured, and solution-oriented working style.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong prioritization skills and resilience under pressure.
• Flexible, curious, and open to cross-functional responsibilities.

Nice to Have

• Experience with bank migrations or new product launches.
• Familiarity with regulatory reporting or internal audit processes.

What do we offer?

• Join an Experienced, Professional Team: Be part of a dynamic team building a brand-new bank from the ground up.
• Opportunity to Make an Impact: Contribute to the growth of a rapidly expanding company and see the direct impact of your work.
• Competitive Salary: Earn a salary that reflects your level of experience and competencies (1800 – 2500 €/month gross).
• Health Benefits: Access Stebby to support your well-being.
• Work-Life Balance: Enjoy flexible working hours and hybrid working arrangements that suit your lifestyle.
• Pet-Friendly Office: Bring your furry friends to our pet-friendly office.
• Office Perks: Enjoy snacks in the kitchen.
• Company Events: Participate in regular company events to foster team spirit and camaraderie.
• Branded Gifts: Receive branded gifts as a token of our appreciation for your hard work.
• Referral Bonuses: Earn attractive referral bonuses for recommending top talent to join our team.

Finora Bank is a specialized bank dedicated to accelerating growth for micro, small, and medium-sized enterprises, and entrepreneurs. Licensed by the European Central Bank (ECB), Finora Bank offers innovative financial solutions, including loans, leasing, factoring, and guarantees, to help businesses achieve their full potential.

Based in Vilnius and Tallinn, Finora Bank has a team of 70+ professionals with extensive international experience in banking.

Join the journey of building a fast-growing bank!

Kandideeri