What will you be doing?
Role Purpose
The Chief Operating Officer will be a Member of the Management Board of Finora Bank, responsible for designing, formalizing, and continuously improving the Bank’s operating model to ensure scalable growth, operational efficiency, and disciplined execution in a regulated environment.
The COO will serve as the central driver of execution architecture, ensuring that technology, operations, and product delivery function as an integrated and efficient system aligned with the Bank’s strategic development.
Operational System Leadership
- Establish and maintain an effective, end-to-end operating framework across the Bank
- Institutionalize clear process ownership, accountability, and measurable efficiency improvements
- Drive optimization of cost structure, processing timelines, and operational productivity
- Ensure operational readiness and reliability in support of regulatory and business requirements
Technology, Automation & Scalability
- Provide strategic direction for technology enablement in close cooperation with IT leadership
- Lead the implementation of automation initiatives to reduce manual dependency and enhance straight-through processing
- Ensure systems and processes are scalable, sustainable, and aligned with long-term business growth
- Promote disciplined adoption of digital tools, data, and AI-driven efficiency solutions where appropriate
Product & Execution Integration
- Ensure operational feasibility and scalability of financial products and services
- Align product implementation with process efficiency, capital discipline, and customer usability
- Introduce structured governance for new initiatives, including clear evaluation, prioritization, and execution controls
Platform Development & Partnerships Enablement
- Ensure the Bank’s operational infrastructure supports partnerships, embedded finance models, and cross-border activities
- Safeguard operational, regulatory, and financial discipline when introducing new integrations or initiatives
- Drive alignment and interoperability between Finora Bank and Finora Group processes and systems
Governance & Performance Oversight
- Build a culture of ownership, execution discipline, and continuous improvement
- Define and monitor structural KPIs related to efficiency, automation, and processing performance
- Provide transparent reporting on operational performance, risks, and improvement initiatives to senior governance bodies
- Ensure clear escalation frameworks and decision-making accountability
What will help you succeed?
Experience & Background
- Senior leadership experience within a regulated financial services institution
- Proven track record of managing and scaling technology-enabled operations
- Demonstrated success improving structural efficiency, productivity, and cost discipline
- Strong understanding of banking operations, systems integration, and process governance
- Experience in digital banking, fintech, or complex financial platforms is highly desirable
- University degree in Finance, Information Technology, Business Administration or a related field is required (in line with Management Board qualification expectations).
- A Master’s degree (MBA or equivalent) is considered an advantage.
Professional Competencies
- Ability to translate strategy into structured, repeatable execution
- Strong understanding of operational risk, regulatory expectations, and control environments
- Experience leading automation, transformation, or operational modernization initiatives
- Analytical, systems-oriented mindset with focus on measurable outcomes
- Confidence operating at executive and Board level
Personal Attributes
- High level of ownership and accountability
- Pragmatic, disciplined decision-maker
- Builder’s mindset with strong institutional awareness
- Ability to balance innovation with operational and regulatory stability
What do we offer?
- A Strategic Leadership Role
An opportunity to play a central role in strengthening the operational foundation of an ECB-licensed bank and supporting its next phase of sustainable growth.
- Get Rewarded for Excellence
We offer a competitive, experience-based salary (3200 – 5550 eur/gross).
- Prioritize Your Health
Access additional health insurance after the probation period to support your well-being.
- Flexibility That Fits Your Life
Enjoy a hybrid work model—because we trust you to do your best work, your way.
- Bring Your Best Friend
Love pets? So do we! Our pet-friendly office welcomes your four-legged companions.
- Office Perks & Comforts
Fuel up with complimentary snacks and enjoy a workspace designed for productivity and ease.
- Celebrate and Connect
From team-building adventures to laid-back socials, our regular company events keep the energy high and the connections strong.
- Appreciation You Can Feel
Receive thoughtful branded gifts as a thank-you for your dedication and passion.
AplikuotiFinora Bank is the fastest-growing bank in the Baltics, and we are just getting started.
We are a bank on a mission to accelerate growth for micro, small, and medium-sized enterprises and entrepreneurs across Europe. Licensed by the European Central Bank (ECB), we deliver innovative financial solutions including daily banking, loans, leasing, factoring, and guarantees, designed to unlock the full potential of ambitious businesses.
Headquartered in Vilnius and Tallinn, our team of 70+ professionals brings deep international banking expertise and a shared drive to do things differently.
Join the journey of building something rare. Be part of the fastest-growing bank in the Baltics.